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Cheryl Norton

Missouri American Water

Cheryl Norton Cheryl Norton has been president of Missouri American Water, which provides high quality and reliable water and/or wastewater services to approximately 1.5 million people, since November 2015. She is responsible for overall operating and financial performance, as well as strengthening the company’s customer, regulatory and local government relationships. Prior to becoming president of Missouri American Water, she served the same role for Kentucky American Water from 2011-2015, leading a business that served more than 500,000 people.

A native of northwestern Missouri near Kansas City and St. Joseph, Norton started her career with American Water in 1988 as a research technician at the company’s central laboratory in Belleville, Ill., which provides services for American Water subsidiaries across the country. From 2000 to 2007, she served as the laboratory’s director. In 2007, Norton was appointed Vice President of Operations for Illinois American Water. In this role, she was responsible for all aspects of providing water and wastewater services to over 1.2 million customers throughout the state of Illinois.

Norton is a member of AWWA and in 1992, she was recognized by AWWA for the most notable contribution to the science of public water supply development. She was awarded the Professional Service Award from the Illinois Section AWWA in 2006. She also is a member of the St. Louis Regional Chamber of Commerce board.

Norton received a bachelor’s degree in biology and a master’s degree in environmental studies from Southern Illinois University at Edwardsville.

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